The rise in software-as-a-service (SaaS) and cloud solutions necessitates a different approach to management and support as applications are automatically updated on a regular basis (Microsoft have two major releases per year). Our experience managing many cloud clients has identified the need for a proactive release management model that extends beyond the traditional elements of help desk access and client management team support.

What does the Client Care Program include?

Maybe you’re bogged down in manual processes, or you just can’t seem to get access to the right data to effectively run your business. 

Perhaps your reporting takes days or weeks of your time to produce, or you’re manually bringing data between multiple disconnected systems. Legacy solutions may have even boxed you into a corner and you’re stuck with an inflexible platform that is diminishing your ability to scale.

In order to thrive you need to make a change.

Dynamics 365 Business Central brings together everything that was once siloed in disconnected CRM, ERP, and other business systems, and is the perfect solution for staffing organizations looking to connect their financials and operations.

Boost efficiency with automated tasks and workflows – all from within familiar tools like Outlook, Word and Excel. Get an end-to-end view of your business, with built-in intelligence when and where you need it. Easily tailor and extend the application to meet your unique business or industry-specific needs.

1Staff Staffing Software powered by Microsoft

See how Business Central helps you get an end-to-end view of your staffing organization.

Dynamics 365 Business Central puts flexibility at the core of your business, enabling you to start quickly, grow at your own pace and adapt in real-time.

Connect your business.

Bring people, processes, and data together to manage your business end to end.

Unify your business with a comprehensive and modern solution. Easily integrate to applications like payroll, banking apps, or custom APIs. Get the same consistent and secure experience whether on a desktop, laptop, tablet or phone. Access customer information, create sales orders, review and approve quotes and purchase orders—wherever business takes you.

Shorten the time from quote to cash when you can set up customers or vendors, create quotes, process orders, and submit invoices without leaving Outlook. Send your invoices as PDF attachments that include a PayPal link to expedite payments.

Use familiar Office 365 tools to work together and connect with colleagues and customers. Create professional-looking business documents using customizable Microsoft Word templates. Easily export and update data in Microsoft Excel.

Improve productivity and get more done with easy-to-create workflows, audit trails, and enterprise-level security. Connect workflows across sales and accounting to automatically track cash flow. Secure purchasing, credit authorization, and vendor payment processes with pre-defined alerts and approval workflows.

Make Smarter Decisions.

Get a complete picture of your staffing firm with easy to create dashboards and built-in analytics that proactively inform and guide employees.

Centralize your data from finance, sales, service, and operations with 1Staff and Microsoft Dynamics Business Central to get an accurate end-to-end view of your business. All data stays up to date, so you can spot trends, prevent issues, and deliver great customer experiences.

Configurable dashboards and multidimensional reports help you analyze key performance indicators (KPIs), inventory, and order status. Easily track ongoing sales performance and leverage actionable insights to focus on customers that have the greatest potential for long-term growth. Gain a comprehensive overview of your service tasks, workloads, and employee skills to effectively assign resources and accelerate case resolution.

Get built-in recommendations on when to pay vendors to take advantage of vendor discounts or avoid overdue penalties. Manage budgets and monitor progress with real-time data on available resources.

Start and Grow Easily.

Get up and running quickly and meet your unique business needs by easily integrating add-on applications and industry-specific solutions.

Customize and adapt 1Staff 365 powered by Microsoft Dynamics Business Central to support your unique staffing business needs. With a simple drag-and-drop interface, you can rearrange fields, rename groups, and reposition elements.

Work with a Dynamics 365 partner and leverage pre-built applications (available through the AppSource marketplace) to easily and cost effectively extend Dynamics 365 to fit your industry or business needs. Combine with Power Apps and Microsoft Flow to compose new applications and extend existing business processes.

Start with what you need and grow at your own pace to run your entire business in the cloud. Easily import data from other solutions using data migration wizards and assisted setup. Get contextual guidance with in-product tutorials, when and where you need it. Handle the most common business processes from day one, like quotes, orders, invoicing, purchasing, cash management, and reporting. It’s built in the cloud, so it’s easy to set up, manage and scale.

Want to find out more about Microsoft Dynamics Business Central Full Financials?

1Staff boosts efficiency, increases productivity, generates insights, maximizes margins, and improves cash flow. Whether you are looking for a full suite of functionality, or a robust front office or back office to integrate with your existing solution, 1Staff has you covered.