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A Journey with 1Staff Front Office Staffing Software
TRC Talent Solutions' experience with 1Staff Front Office Staffing Software reflects a transformative journey marked by improved compliance, streamlined operations, and strategic growth. The collaboration between TRC and Professional Advantage continues to be a success story, demonstrating the software's adaptability and contribution to TRC's long-term goals.
An Insight into TRC Talent Solutions with Brian Robinson, CEO, and President.
Company Overview:
TRC Talent Solutions’ (TRC) operates across nearly every industry, excluding heavy construction and hands-on patient medical services. With 150 internal employees and additional franchisees, the organization spans approximately 200 internal employees, making it a million-sized company when considering its franchises. Serving a diverse client base with offices across 9 states.
The Solution: 1Staff Front Office
Key Business Requirements
Before adopting 1Staff, TRC faced challenges with performance, Microsoft integrations, and ease of maintenance. The inability to upgrade their existing system prompted them to seek a solution that would accommodate growth while ensuring compliance and performance.
1Staff Features and Benefits:
Upon initial evaluation, 1Staff's standout feature for TRC was its built-in compliance functionality, particularly in customer and assignment compliance. The software's flexibility and seamless integration into the Microsoft ecosystem contributed to its success. Brian emphasizes, “Our people understand the software when they get in it which isn't always the case in staffing software.” Coupled with a robust CRM, Brian notes, “Digital transformation to me is the biggest part of it, because when we made that move to 1Staff we went to a CRM too and so many companies still don't have them,” making 1Staff an ideal fit.
Achieving Compliance and Automation:
1Staff's implementation streamlined TRC's compliance processes, enhancing automation and making it easier for the organization to maintain high standards. Brian emphasized that 1Staff not only made compliance more efficient but also facilitated the setup of dashboards to monitor candidate progress.
Communication and Collaboration:
The native integration with Microsoft tools like Teams provides an environment conducive to ease of use. Brian highlights the significance of staying within the Microsoft ecosystem, especially during the challenges posed by the COVID-19 pandemic. The software ensured uninterrupted operations and efficient remote collaboration. Brian notes, “It all being in your same ecosystem lends itself to ease of use. Not leaving the environment but staying in your Microsoft environment. When COVID hit we didn't miss a beat.”
Reporting and Analytics Impact:
TRC now utilizes Power BI for reporting, and 1Staff Front Office offers real-time dashboarding, marking a significant shift from managing behind P&Ls to proactive, data-driven decision-making. Brian expresses, “I feel pretty good that we're managing our KPIs better. Our sales throughput is better now than it was before. Changes have been incremental and over time.” He adds, “Before I was managing behind, usually to last month's P&L. Now with my dashboarding, I'm ahead, and I'm seeing what's going on in real-time… Now we’ll see a red flag probably 3 months earlier.”
Just Getting Started
TRC's goal is to double in size organically over the next 5 to 10 years, with a mission to assist their customers. Brian expresses confidence in 1Staff's ability to support this growth, stating, “I don't think I would have been able to get my CIO to come if we wouldn’t have moved on a good platform. He felt good about moving to a company with a Microsoft platform.” The stable partnership, adaptability to changes, and absence of limitations have positioned 1Staff as a reliable partner in TRC's journey towards expansion and success.
“I feel great about our tech stack and where we're at right now. We’re accelerating, and we're moving very fast, and it's a little disconcerting sometimes, but I think that we've got a good partner, and that's really what we need is somebody we can count on that's stable, that performs well, that moves with the times, and 1Staff has been doing that.”
Want to find out more about 1Staff Staffing Software?
1Staff boosts efficiency, increases productivity, generates insights, maximizes margins, and improves cash flow. Whether you are looking for a full suite of functionality, or a robust front office or back office to integrate with your existing solution, 1Staff has you covered.
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