At Professional Advantage we know your success depends on how effectively you can put your technology solution to work and we know the importance of being there when you need us.
Our dedicated 1Staff support team is here to help you.
The 1Staff support customer portal is your 1-stop shop for logging questions, accessing knowledge articles and FAQs.
Our support center is staffed with friendly professionals who use the latest technology to log and answer your questions, research solutions, and provide you with timely advice.
Our support team is available:
Monday – Friday from 7:30 AM – 7:00 PM (Central Time), excluding Public Holidays.
1Staff Customer Portal
Got a question? Need some help?
Log into our 1Staff Support Staffing Software Portal to find answers to your questions.
1Staff Support Statistics
Updated October 1st 2024 - Statistics cover last 90 days
Customer Positive Feedback:
Direct feedback from users post-resolution, 100%, measuring their satisfaction with the service received.
Average Resolution Time:
The average time taken to resolve issues was 5.1 days, reflecting our team’s speed and ability to quickly resolve your support cases.
First Response Goal:
The percentage of tickets processed within our 'First Response Goals' was 96.66%, measuring the speed with which we initially respond to each new support case.
24 hour Resolution Rate:
The percentage of issues resolved within 24 hours of the first interaction was 23.08%, indicating the efficiency and expertise of our team.
Trust 1Staff Support – Learn more about why End-User Help Desk Support is essential.
Get in Touch
Got a question? Need more information about a Staffing Software Solution? Or would you like a call back from an experienced consultant.
Contact us to learn how Professional Advantage can make your company high performing today.
Staffing Software for your growing business
Focusing on complex staffing organizations, Professional Advantage is the largest provider of integrated front office to back office staffing solutions powered by Microsoft Dynamics. We understand there are no two staffing firms that are exactly alike, which is why 1Staff is configurable for your staffing agency’s unique needs.
Want to find out more about Support?
1Staff boosts efficiency, increases productivity, generates insights, maximizes margins, and improves cash flow. Whether you are looking for a full suite of functionality, or a robust front office or back office to integrate with your existing solution, 1Staff has you covered.