Dream Team Delivery: Why Parker Turned Back to a Trusted Solution.
We sat down with Cory Lam, Vice President of Operations & Technology at Parker Staffing, to hear how 1Staff made a measurable impact on their business.
Overview
Parker Staffing is a trusted recruitment firm specializing in administrative and healthcare roles across the United States. With nearly five decades of experience and a reputation for high-touch service, Parker is part of the Jackson Healthcare family and delivers contract, contract-to-hire, and direct placement solutions to clients in 38 states.
In a quest to modernize its back-office systems and reduce friction across payroll and billing, Parker Staffing partnered with Professional Advantage to deploy 1Staff 365 on Microsoft Dynamics 365 Business Central. The result was a streamlined, cloud-first platform with deep integrations and lightning-fast processing.
Why 1Staff 365?
Parker had previously thrived using 1Staff on GP, and when a centralized system fell short of expectations, they turned back to a platform designed for staffing firms. 1Staff 365 aligned perfectly with Parker’s Azure-hosted infrastructure and Microsoft ecosystem - providing web access, automation, and reporting with unmatched flexibility.
Implementation Experience
Parker refers to their Professional Advantage team as the "Dream Team."
"They knew our industry, our business, and delivered expert-level guidance every step of the way."
Training took place in a live sandbox using Parker’s own data, enabling real-time validation and process refinement. Sessions were recorded and documented, creating a reusable internal knowledge base for onboarding and troubleshooting.
Efficiency Gains
"We went from 90 hours of work and two people… to one person processing all our timecards and payroll in a single day - 24 hours, start to finish."
State-specific rules, such as daily overtime laws in California, are now calculated automatically by the system - no more manual audits or custom Excel formulas.
Support That Delivers
"Every ticket I’ve submitted gets a response within the hour. The team always follows through."
Professional Advantage are credited with not only building a tailored system, but continuously responding to Parker’s evolving needs with proactive support and enhancements.
A Platform That Grows With You
"The platform just works. And every update brings something new we can actually use to improve how we operate."
Whether it's advanced Power BI reporting or mobile-enabled access to real-time financials, Parker continues to leverage the Microsoft-powered flexibility of 1Staff to enhance performance.
Advice to Others
"Absolutely move to 1Staff BC. It’s flexible, mobile, fast, and backed by a team that truly understands staffing."
Ready to learn more? Contact us to discover how 1Staff powered by Microsoft Dynamics 365 can modernize your staffing operations.
More from 1Staff Staffing Software
