How Parker Staffing slashed processing time by 92% and redefined efficiency with 1Staff 365.
An Insight into Parker Staffing with Cory Lam, Vice President of Operations & Technology.
"What took two people almost 160 hours now takes one person just 24."
Overview
Parker Staffing, a leading firm in the healthcare and administrative staffing space, embarked on a journey to reclaim operational efficiency after struggling with an enterprise-wide system that didn’t meet their unique business needs. By partnering once again with Professional Advantage and implementing 1Staff 365 on Microsoft Dynamics 365 Business Central, Parker transformed their processes, significantly reduced manual workloads, and reinvigorated their team’s productivity.
About Parker
Parker Staffing has served the Pacific Northwest for nearly 50 years, operating in 38 states and specializing in healthcare and administrative staffing. As part of the Jackson Healthcare family of companies, Parker offers contract, contract-to-hire, and direct placement services across multiple verticals.
The Challenge
As part of a broader corporate initiative, Parker transitioned to a centralized system intended to unify technology across operating companies. However, the platform lacked the flexibility and customization needed for their unique staffing operations.
Manual processing ballooned - timecards, payroll, invoicing, banking, and accounts payable consumed 80 - 90 hours weekly from just two team members. Reporting limitations and manual workarounds further increased workload and reduced visibility.
The Turning Point:
Reuniting with a Trusted Partner
Recognizing the growing inefficiencies, Parker turned back to Professional Advantage - a partner they knew and trusted from previous success with 1Staff on Dynamics GP. Transitioning to 1Staff 365 on Microsoft Dynamics 365 Business Central aligned with their cloud-first strategy and desire for a scalable, purpose-built platform.
“Training in a live sandbox with real data was a game-changer.”
The Solution:
Purpose-Built, Seamlessly Integrated
1Staff 365 was configured specifically for Parker’s operational needs and integrated tightly with tools like Bullhorn, ADP, Excel, and Power BI. With automation and real-time data access, Parker rapidly returned to an optimized, user-friendly process.
“Beyond financial gains, our team is more productive, less burned out, and our clients are happier.”
The Impact: Results That Speak Volumes
Efficiency Reclaimed
From 160 Hours to 24: A 92.3% Reduction in Processing Time
Cash Flow Acceleration
67% Faster Accounts Receivable Collections
Client Confidence Restored
98% Satisfaction Within Six Months of Go-Live
Looking Ahead: Scaling with Confidence
Parker continues expanding its Microsoft-integrated toolkit, including Power BI dashboards and mobile-first reporting. With Collect 365 on the horizon, they’re poised to further streamline collections and scale service delivery.
Advice to Others
“Be clear about your operational needs and partner with a team that understands your industry. The right technology, implemented the right way, can completely change your organization.”
Want to streamline your operations like Parker Staffing did? Get in touch to see how 1Staff on Microsoft Dynamics 365 can transform your staffing business.
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