Power to you! The Microsoft Power Platform powers 1Staff, powers staffing.

Why Microsoft Dynamic 365 Customer Voice for your Staffing Agency?

Microsoft Dynamics 365

Dynamic 365 Customer Voice is an enterprise grade feedback solution fully integrated into the staffing software, 1Staff’s core platform, Dynamics 365. Customer Voice is here to help you immediately engage with your customers and talent with ready-to-use survey templates, continuously track sentiment, and visualize insights based on real-time feedback. Its built-in integration capabilities enable survey results to connect into 1Staff workflows, insights dashboards, and Microsoft best in class AI analytics tools to build a unified view of your customers.

Stay Connected

As COVID-19 pushes us into a digital world, it is critical that Staffing companies stay connected with their customers and talent, both current and prospective, to track relationship health, as well as to respond and adapt to new needs and pain points.

Empower your Organization

Customer Voice empowers organizations to always stay connected with their customers and uncover what truly drives customer satisfaction without the unnecessary costs or complexity.

1Staff Survey Satisfaction and Sentiment Analysis with Microsoft Customer Voice.

 

PART 1 – 1Staff Survey Satisfaction and Sentiment Analysis with Microsoft Customer Voice

Watch our short video to see how Microsoft Customer Voice can help your staffing agency create intuitive surveys, and how to deploy them to a prospective candidate, customer or vendor.

Watch Demo Video Part 2
Deploy a 1Staff Customer or Talent Voice Survey to gain feedback and insight, for example, from your:

  • Talent – about the performance of your registration / onboarding processes, the application and placement experience, or for a post assignment evaluation.
  • Customers – about your sales and account management performance.
  • Staff – feedback, ideation, is critical to optimize your human capital.
  • Vendors and alliances – staffing business thrives on strong alliances and vendor relationships, tap into feedback and insight to a broader level

What are the benefits of Survey Satisfaction & Sentiment analysis with Microsoft Customer Voice?

 

PART 2 – 1Staff Survey Satisfaction and Sentiment Analysis with Microsoft Customer Voice

This short video shows you how to complete a survey, how intuitive the process is, and takes a look at the analytics.

Watch Demo Video Part 1
BLOG – Benefits of Microsoft Customer Voice for your staffing agency.

Why do you need Microsoft Customer Voice? In this short blog we outline the main benefits for your staffing business.

Benefits of Microsoft Customer Voice

Why the Microsoft Platform.

Customer Voice is just another reason why 1Staff and the Microsoft Dynamics Platform delivers a complete staffing solution for your staffing business.

1Staff and Microsoft strongly believe our customers should own and enrich their own relationships and insights. Microsoft democratizes the design and deployment of your customer voice platform allowing non-technical users to design test and deploy surveys from with a governed framework.

We have tailored Microsoft Customer Voice software to integrate into 1Staff making it staffing relevant to your customers and talent.

Are you looking for a Staffing Software Solution for your Mid to Enterprise Staffing Agency?

Front Office Staffing Software

1Staff 365 Front Office is powered by Microsoft Dynamics 365 (D365), an intelligent CRM and ERP platform used by millions around the world.

1Staff 365 Front Office
Back Office Staffing Software

1Staff Back Office is powered by Microsoft Dynamics GP, a complete enterprise resource planning (ERP) solution.

1Staff 365 Back Office
Business Intelligence for Staffing

1Staff Analytics, Planning, and Power BI. Report, plan and analyze in a single platform.

Dashboard & Reporting

Want to find out more about Surveys, Sentiment & Satisfaction Metrics?

1Staff boosts efficiency, increases productivity, generates insights, maximises margins, and improves cash flow. Whether you are looking for a full suite of functionallity, or a robust front office or back office to integrate with your existing solution, 1Staff has you covered.

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We’ve been helping staffing firms with technology for the last 15 years. No one is more excited about transformation, and we have seen a lot.
7 ways to transform your staffing agency

Time and time again leaders in the staffing industry talk about the same problems. Some transform themselves using technology, others battle on. I’m still surprised by the number of staffing firms not leveraging the right technology.

High performers profitability vs hamster wheel

Is your business focused on spinning and lubricating the hamster wheel? Or are your teams focused on making timely and effective decisions which impact your profitability?
Dynamics 365 with 1Staff – The cloud based recruiting, prospecting, compliance and onboarding system that grows when you grow

While we are very excited that 1Staff is now available with Dynamics 365 Online (Microsoft CRM Online) we are even more excited to share how clients are able to improve their recruiting and prospecting while streamlining their compliance and onboarding.
So, you’re telling me I can see my unbilled revenue at any point in time?

1Staff generates accounting entries when timesheet data is processed. Not only when payroll and invoicing is processed. This provides you with visibility on your unbilled revenue the moment timesheet data is processed, without having to wait for invoicing and/or when payroll is complete.
Top 7 strategies staffing agencies use to improve their cash flow

Managing cash flow for a staffing agency is a balancing act. In the words of entrepreneur and founder of the Virgin brand, Sir Richard Branson, “Never take your eyes off the cash flow because it’s the life blood of your business.”

Dynamics 365 Update

1Staff is excited to announce the new Microsoft Dynamics 365 is now available to 1Staff Front Office users. Dynamics 365, previously known as Dynamics CRM Online, is an integrated platform offering greater visualization and integration of data, but also a new pricing model that benefits 1Staff Front Office customers.
2017 SIA Executive Forum Recap

The 2017 SIA Executive Forum held in sunny San Diego last week delivered another knowledge-rich and enlightening event. Whilst, there was a lot of discussion regarding the changes and developments in leadership, staffing and the economy; a plethora of buzz topics were on hand around staffing and technology.
1Staff Time Entry Options

1Staff staffing software is a full front-to-back office staffing solution, or our front or back office can be integrated with your current solution if you aren’t looking to fully transfer over to a new system.
Microsoft and 1Staff: Better Together

1Staff offers everything a medium to large staffing organization needs, powered by a stable, scalable, yet flexible platform with Microsoft Dynamics.

Why You Should Get To Know 1Staff

Our #1 goal is to develop cutting edge staffing software in order to provide your staffing agency with a forward thinking solution. Giving your business the competitive advantage it needs to succeed in the staffing industry today. 1Staff makes sure your team has the latest features available anytime, anywhere.
CRM 2016 Mobile App

Microsoft recently released the CRM 2016 mobile app and it is now available for download on most mobile and tablet devices. This is a great way to keep your business mobile and have the information you need at your fingertips.
8 Features and Benefits to Look for in a Staffing Platform

If you’re in staffing, you can benefit from a high-performance staffing platform. Staffing firms specializing in commercial, healthcare, professional, and/or IT can all benefit from powerful, configurable solution.

7 Reasons You Shouldn’t Use 1Staff Back Office

While we could write a list 100+ entries long as to why your company should use 1Staff, we decided to keep it simple. Instead, here are seven reasons why you shouldn’t use our high-performance staffing platform.
Lions, Compliance, Bears! Oh My!

More than ever before, compliance is a hot topic for staffing agencies and is making national headlines. A few days ago, a federal judge approved a subpoena allowing the U.S. Equal Employment Opportunity Commission (EEOC) to proceed with its age discrimination investigation of a staffing firm.
Do CFOs Have a Crystal Ball with 1Staff?

Is predicting future gross profit a problem for your staffing agency? Not with 1Staff.
2016 SIA Executive Forum Recap

First and foremost, thank you to all of our 1Staff customers and visitors who stopped by our booth or attended our session at Staffing Industry Analysts (SIA) Executive Forum last week in Phoenix, Arizona! The 1Staff team had a great time networking and learning about where the industry is heading.
What to do before the robots attack?

It’s an uncertain world. What if one day something eradicated the staffing industry? What if a technology changed the workplace so much that it rendered the staffing agency obsolete? Will the robots get so powerful they will attack?
Vision: Get it, share it, measure it.

In July 2011 Forbes published “How to Create a Powerful Vision for Change”, and it is still extremely relevant for staffing firms today.
8 Ways to Transform Your Business Through Change Management

Through my years of managing and consulting, there’s one lesson I wish I had learned sooner: obtaining this greater use of technology and ensuring it lasts through change management.
3 Ways to Create a High-Performance Sales Culture

As a VP of Sales your main goal is clear: increase sales and grow revenue. You can’t do it alone or even with just a few top sales people though.
5 Ways Your Staffing Agency Can Efficiently Manage Candidates & Clients in 2016

Staffing and recruiting tools have come a long way since the days of Rolodexes and file folders. There are plenty of solid email, marketing, and document collaboration tools to manage clients’ and candidates’ interactions with your company but many of these tools are already dated. We challenge you to efficiently manage candidates and clients in 2016 and ditch the the old way.
When Was the Last Time Your Staffing Company Tracked Marketing ROI?

We’ve known for eons the importance of tracking the ROI on marketing efforts. Unfortunately, there are challenges in tracking that return in an era of ever-improving technologies and tougher markets.
Meeting The Man Behind Moneyball

Paul DePodesta is the man behind Jonah Hill’s character in the movie “Moneyball”. I had the pleasure to hear how as Oakland A’s assistant, Paul, worked together with his General Manager, Billy Beane (played by Brad Pitt in the movie), to transform their baseball team.
2 Step Guide to Winning the War for Talent

Talent is out there, you just need to find them! Are you providing your team with the tools they need to win the war for talent? Get your staffing agency on the right track in two steps…
1Staff Struck A Chord In Music City

As an avid fan of all music genres, especially country music, my colleagues would probably say I was just a tad bit excited to hear that Staffing World would be in the heart of Music City.

7 Signs Your ATS Is Failing You

It might have been a while since you did a health check on your ATS. At Professional Advantage we specialize in enabling high performing staffing organizations through technology.

Stop driving your organization using the rear-view mirror!

Imagine that you’re an executive weighing up a tough business decision. You’ve consulted stakeholders and colleagues. You’ve made a pros and cons list. You’ve even spent a night ‘sleeping on it’.
Sales Seminar at a Sushi Bar?

I had lunch today at a new sushi place down the road. It’s a small sushi bar with an open kitchen, and three chefs who greet every customer with boisterous hellos.