Managed Services takes the complexity out of managing your IT infrastructure.

You could have all the support you need with our Managed IT Services team who can proactively manage and support your IT environment.

1Staff Staffing Software powered by Microsoft

Our Modern Approach to Managed Services

Our modern managed services approach blends our ENABLEMENT expertise to help you fully adopt and utilize the tools available in your Microsoft 365 and Azure licenses. Additionally, we offer helpdesk and cloud management SUPPORT, utilizing cutting-edge monitoring TOOLS.

What do you need from your Managed Services team?

Server & Desktop Management

Keep your servers and PCs running smoothly with scheduled maintenance.

What’s included:

  • Firmware updates
  • Critical OS patches
  • Hardware preventative maintenance
  • Azure, Hyper-V & VMWare management
  • Maintain the performance of Citrix & remote desktop
  • Desktop PC management
  • Vendor hardware maintenance

Proactive Monitoring & Reporting

Real-time resolution of critical issues before they impact.

What’s included:

  • Performance monitoring, alerting & preventative maintenance
  • CPU & RAM usage
  • Application stability
  • SQL & Exchange server performance
  • Windows services
  • Anti-virus
  • Network security
  • Storage/backup performance

Remote Support

Fix all the little things that annoy staff and management.

What’s included:

  • Telephone support
  • PC and laptop issue resolution
  • Mobile phone/tablet email issues
  • Application support for Microsoft Office, Exchange, Teams, SharePoint and OneDrive
  • Printing and file server issues
  • Office 365 issues

Security Management

Keep viruses out and prevent unsafe malware and ransomware.

What’s included:

  • Networking monitoring
  • VPN management
  • User password & identity management
  • Anti-virus & malware updates
  • Microsoft Security updates
  • Security policy management
  • Firewall management
  • Data loss prevention

Managed Services designed to support your modern workplace

Explore our range of Managed Services offerings.

1 | Cloud and Application Support Services

Take full advantage of Microsoft 365 to transform your business digitally. Our Modern MSP services include:

  • Microsoft 365 apps adoption and change management.
  • Microsoft 365 deployment, management, and monitoring.
  • SharePoint and Teams technical and end-user support.
  • Microsoft Azure management, security, and optimization.
  • Optional: Microsoft Dynamics business apps support.

    Cloud and Infrastructure

    • 2 | Managed Security Services

    Utilize Microsoft 365 and Azure’s security tools to guard your business against cyber threats. Our dedicated team of support engineers and security professionals will help to manage your:

  • Mail and web threats.
  • Mobile phone, laptop, and tablet security policies.
  • Identity and endpoint protection.
  • Cloud apps security.
  • Network and VPN monitoring.
  • User password and identity management.
  • Anti-virus and malware updates.
  • Microsoft Security updates.
  • Firewall management.

    • Microsoft Security Services

    3 | End-User/Desktop Services

    We keep an eye on your staff’s PCs to ensure they’re running smoothly and securely, covering:

  • Critical OS patches.
  • Risk / threshold alerts.
  • Hardware preventive maintenance.
  • Desktop PC management.
  • PC and laptop hardware issue resolution.
  • Mobile phone and tablet email issues.

    • Microsoft Azure Cloud Services

    Our Azure cloud experts can help you obtain seamless end-to-end cloud management. A Microsoft Azure Implementation can help reduce costs and increased levels of security.

    Find Out More About Microsoft Azure

    Need more information from the Managed Services Team?

    Microsoft Azure Cloud Services

    As a Microsoft Solutions Partner, we have helped our staffing clients successfully migrate their on-premise Infrastructure workloads to Azure securely.

    Learn more
    Microsoft Azure Migrate

    Microsoft Azure Migrate is here to simplify your migration. It can assess on-premises workloads, including servers, databases, virtual desktops, and data.

    Learn more
    Cloud & Infrastructure for the Staffing Industry

    Reduce costs, provide better IT services, improve response times, and secure your IT infrastructure.

    Learn more

    Want to find out more about Managed Services?

    1Staff boosts efficiency, increases productivity, generates insights, maximizes margins, and improves cash flow. Whether you are looking for a full suite of functionality, or a robust front office or back office to integrate with your existing solution, 1Staff has you covered.

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    It’s never been easier to get started.

    With Microsoft Azure at your fingertips, you can bridge your current server technology to the cloud – and unlock new possibilities that drive your business forward.

    Find out More About Microsoft Azure

    Frequently Asked Questions | FAQs

    What is 1Staff Managed Services?

    1Staff Managed Services is a service for ongoing IT support and proactive management of business systems. 1Staff Managed Services focuses on prevention, monitoring, and end-user support to reduce downtime and risk.

    1Staff Managed Services includes proactive monitoring, help desk support, and ongoing maintenance for business environments. Coverage commonly includes servers, desktops, Microsoft 365, and cloud services.

    Yes. 1Staff Managed Services provides remote help desk support for common end-user issues. Support may include device troubleshooting, printing, file access, and Microsoft 365 application issues.

    Yes. 1Staff Managed Services includes proactive monitoring to identify issues early. Monitoring can include performance, availability, backups, and security-related events.

    Yes. 1Staff Managed Services includes patching and updates to help keep systems secure and stable. This can include operating system updates and critical security patches.

    1Staff Managed Services can support server environments including Azure, Hyper-V, and VMware (VMWare). Coverage includes maintenance and monitoring based on the managed scope.

    Yes. 1Staff Managed Services supports Microsoft 365 workloads such as Teams, SharePoint, OneDrive, Exchange, and Office applications. Support includes troubleshooting and ongoing management based on service scope.

    Yes. 1Staff Managed Services can include Microsoft Azure management. Azure management can include monitoring, security configuration, and cost/performance optimization.

    1Staff Managed Services can include security management activities such as anti-virus/malware updates, firewall management, identity/password management, and policy management. Exact inclusions depend on the managed services package and scope.

    To start 1Staff Managed Services, customers typically review current environment and support needs, define the managed scope, then transition support and monitoring into the managed service. Contact the 1Staff team to request a managed services review.